MerxoDev Solutions
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24/7 SLA, Security Patches & Health Checks

Website Maintenance & 24/7 Support

Keep your website updated, secure, lightning-fast, and bug-free with our dedicated engineering maintenance, daily backups, and emergency SLA response.

24/7 Uptime Alerts
Security Patches
Daily Cloud Backups
Under 1hr Emergency SLA

99.9%

Guaranteed Uptime

<1hr

Critical Emergency Response

24/7/365

Continuous Health Monitoring

Daily

Automated Cloud Backups

✦ Engineered for Total Peace of Mind

Proactive Maintenance Capabilities

24/7 Real-Time Uptime & Health Monitoring

Automated global ping monitors that detect server hiccups, 502 bad gateways, and SSL expirations within 60 seconds.

99.9% Uptime Commitment

Next.js & Dependency Security Upgrades

Regular updates for React, Next.js, Node.js packages, and Prisma schemas with regression testing to avoid breaking changes.

99.9% Uptime Commitment

Bug Fixes & UI Layout Adjustments

Rapid resolution of front-end layout bugs, responsive glitches, broken links, and form submission errors.

99.9% Uptime Commitment

Security Vulnerability Patching

Proactive scanning and patching of zero-day exploits, CVE vulnerabilities, SQL injections, and outdated dependencies.

99.9% Uptime Commitment

Database & Cloud Resource Tuning

Cleaning orphaned records, clearing log files, vacuuming Postgres tables, and managing Vercel / AWS serverless limits.

99.9% Uptime Commitment

Speed & Page Performance Auditing

Continuous Core Web Vitals checks, image optimization, edge cache invalidation, and lighthouse score maintenance.

99.9% Uptime Commitment

Automated Off-Site Backups

Scheduled daily database snapshots and code asset archiving with 1-click instant point-in-time recovery.

99.9% Uptime Commitment

Content & Banner Updates

Uploading new projects, changing pricing tables, updating seasonal banners, and tweaking copy on demand.

99.9% Uptime Commitment

Dedicated WhatsApp / Phone SLA Support

Direct priority communications line to our engineering team with guaranteed emergency SLA response times.

99.9% Uptime Commitment
✦ Monitoring Infrastructure

Monitoring & Support Toolchain

Uptime Kuma / BetterStackMonitoring
Sentry Error TrackerDebugging
Vercel AnalyticsPerformance
Cloudflare Edge CDNCaching
PostgreSQL Auto-BackupsBackups
GitHub DependabotSecurity
SSL Auto-RenewalsCertificates
Dedicated SLA ChannelSupport
✦ Transparent SLA Plans

Choose Your SLA Tier

Essential Maintenance

Basic website upkeep, security patches, uptime monitoring, and weekly cloud backups.

BDT 1200/ month
  • 24/7 Global Uptime Monitoring
  • Weekly Automated Database Backups
  • Monthly Security & Dependency Updates
  • Up to 2 Minor Bug Fixes / mo
  • SSL & Domain Expiry Alerts
  • Email Support (24hr SLA)
Choose Essential
★ Most Popular SLA

Business Growth SLA

Our most popular monthly maintenance plan for active e-commerce and high-traffic portals.

BDT 2500/ month
  • Continuous Real-Time Error Tracking
  • Daily Encrypted Database Backups
  • Priority Bug Fixes & Code Tweaks
  • Monthly PageSpeed & Core Web Vitals Audit
  • Content & Banner Updates (4 requests/mo)
  • Direct WhatsApp Engineer Access
  • Guaranteed <2hr Response SLA
Get Business SLA

Enterprise Dedicated Support

Complete DevOps, proactive security management, staging environments, and 24/7 on-call engineers.

BDT 3900/ month
  • Dedicated On-Call Senior Engineer
  • Continuous Security & Penetration Scans
  • Unlimited Bug Fixes & Routine Tweaks
  • Database Optimization & Vacuuming
  • Custom Staging Deployment Pipeline
  • Guaranteed <30min Critical SLA
  • Weekly Strategy & Performance Review
Request Enterprise SLA
✦ Support FAQs

Frequently Asked Questions

✦ Always Online, Always Protected

Let Us Handle Your Tech Maintenance

Never worry about website crashes, outdated packages, or server issues again. Partner with our dedicated engineering team today.

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